Chris Chapman L.D. P.C. (“we,” “our,” “us”), operating as WestCoast Digital Denture & Implant Center, respects your privacy and is committed to protecting both your personal and health information. This Privacy Policy describes how we collect, use, and protect information through our website, advertising, and practice.
Personal Information You Provide: Name, phone number, email, and other details submitted via forms, chat, or booking requests.
Health-Related Information (Limited): Information you voluntarily provide when requesting a free consultation online.
Automatically Collected Information: IP address, device type, browser, referral source, pages visited, date/time.
Marketing & Tracking Data: UTM parameters, ad click IDs (gclid, fbclid, ttclid, etc.), cookies, and pixels from platforms such as Google (Ads and Analytics), Meta (Facebook/Instagram), and TikTok.
To schedule free consultations and provide requested information. To improve website performance and advertising effectiveness. To track where leads come from (UTMs, click IDs, referral sources). To comply with applicable laws and regulations.
We use cookies, pixels, and tracking tools from Google (Ads and Analytics), Meta (Facebook/Instagram), TikTok, and other platforms. These allow us to measure ad performance, retarget website visitors, and improve campaigns. You can opt out through browser settings or platform ad preferences.
Service Providers: CRM systems, marketing vendors, analytics providers. Advertising Platforms: For campaign optimization and conversion tracking. Legal Compliance: When required by law. Healthcare Providers: Only if you become a patient (see HIPAA Notice below and the standalone HIPAA Notice of Privacy Practices).
We do not sell personal information. Sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Request access, correction, or deletion of personal data. Opt out of marketing communications anytime. Request that we stop sharing your data for marketing purposes.
We use administrative, technical, and physical safeguards to protect your data. No system is 100% secure, but we take reasonable measures to protect your information.
By providing your mobile number to Chris Chapman L.D. P.C. (WestCoast Digital Denture & Implant Center), you consent to receive recurring text messages (SMS/MMS) from us for appointment reminders, scheduling, treatment updates, financing information, and promotional offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of treatment or purchase.
You may opt out at any time by replying STOP, or get help by replying HELP, calling 1-888-248-5373, or
emailing office@westcoastdentures.com.
Text messaging is not encrypted. You acknowledge and accept that SMS may not be a secure method of
communication, and by opting in you agree that we may communicate with you through text regarding non-clinical
matters. Clinical guidance and PHI should not be sent by text.
We may store the date, time, phone number, and message content for compliance, recordkeeping, and to manage your communication preferences. We do not sell mobile numbers. Numbers are shared only with service providers (e.g., messaging platforms) as necessary to deliver messages. Sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This section summarizes how protected health information (PHI) about you may be used and disclosed and how you can access this information, as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The full HIPAA Notice of Privacy Practices is available on a separate page.
We are required to keep your medical and health information private. We must provide you with this Notice and abide by its terms. We reserve the right to change these practices as permitted by law.
Treatment: To denturists, the dentist we partner with for implant placement, and other healthcare professionals involved in your care. Payment & Operations: To obtain payment, participate in quality assurance, licensing, and training. Appointment Reminders: Calls, emails, texts, postcards. Legal Requirements: When required by law. Abuse or Neglect: If reasonably suspected, to authorities. National Security: To armed forces or government when legally required. Family & Friends: With your consent or in emergencies. Business Associates: Vendors who help us run the practice (e.g., billing, practice software, lab partners for cases sent out). Workers’ Compensation, Research, Public Health Activities: As permitted by HIPAA rules.
We will not sell your health information without your explicit authorization.
Access: Review or get copies of your health information. Accounting of Disclosures: Receive a list of non-routine disclosures. Restrictions: Request additional limits on disclosures. Alternative Communication: Request communication at a different location/method. Amendments: Request corrections to your records. Breach Notification: We will notify you if your PHI is compromised.
Chris Chapman L.D. P.C. (WestCoast Digital Denture & Implant Center)
926 12th St., Hood River, Oregon 97031
Email: office@westcoastdentures.com
Phone: 1-888-248-5373
